Privacy Policy

Last updated: 21/05/2026

Who We Are

This website is operated by Bear Cheesecake Ltd.

Website: www.bearcheesecake.co.uk
Email: alex@bearcheesecake.co.uk

If you have any questions about this Privacy Policy or how we handle your information, please contact us using the details above.

What Information We Collect

We may collect personal information that you voluntarily provide when contacting us through our website, including:

  • Name

  • Email address

  • Telephone number (if provided)

  • Event details or catering enquiry information

  • Any information you include in your message

We may also collect limited technical information automatically when you visit our website, such as:

  • IP address

  • Browser type and device information

  • Website usage and analytics data

  • Cookie preferences

How We Use Your Information

We use the information collected to:

  • Respond to enquiries submitted through our contact form

  • Discuss catering services and event requirements

  • Communicate about bookings and quotations

  • Improve our website and customer experience

  • Meet legal or business record-keeping requirements

We do not sell personal information to third parties.

Payments and Invoicing

We do not process payments directly through this website.

If you choose to book our services, invoicing and payment processing may be handled separately through our payment provider, Square.

Any payment information submitted through that platform is processed according to their own privacy and security practices.

Contact Forms

When you submit an enquiry through our website contact form, your information is sent directly to us so we can respond to your request.

Please avoid sending sensitive personal information unless necessary for your enquiry.

Social Media and External Links

Our website may include links to social media platforms and external event websites.

If you follow those links or interact with embedded content, those third parties may collect information according to their own privacy policies.

Examples may include:

  • Instagram

  • Facebook

  • Event organiser websites

We are not responsible for the privacy practices of external websites.

Cookies and Analytics

This website may use cookies and similar technologies provided by Squarespace and related services to:

  • Ensure the website functions correctly

  • Understand website traffic and visitor behaviour

  • Improve website performance and content

We may use website analytics tools to understand how visitors interact with our website. These tools collect information such as pages visited, device type, and general usage patterns and do not generally identify visitors personally.

You can manage cookie preferences through your browser settings and any cookie banner displayed on this website.

Where required under UK law, we request consent before using non-essential cookies.

Legal Basis for Processing (UK GDPR)

Where UK data protection laws apply, we process personal information because:

  • You have requested information or contacted us

  • Processing is necessary to provide our services

  • We have legitimate business interests in operating and improving our website

  • We are required to comply with legal obligations

How Long We Keep Information

We keep enquiry information only for as long as reasonably necessary to:

  • Respond to enquiries

  • Manage business records

  • Meet legal or accounting obligations

Information that is no longer required will be securely deleted.

Your Rights

Under UK data protection law, you may have rights to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Object to certain processing

  • Request restriction of processing

  • Request transfer of your data where applicable

To make a request, contact us at:

alex@bearcheesecake.co.uk

You also have the right to complain to the UK regulator:

Information Commissioner's Office (ICO)

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.